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Free with every autism assessment booked by 31 December 2026: our 1:1 post-diagnostic programme, worth £800. See what's included

About The Neurodiversity Service

Independent, clinician-led autism, ADHD and cognitive assessment for children and adults, UK-wide

HCPC — Health and Care Professions Council registered clinicians
NICE - National Institute for Health and Care Excellence
Cyber Essentials Plus certified
ICO Registered

Who We Are

We're a team of clinicians who are genuinely passionate about neurodiversity. For us, autism isn't something that needs to be "fixed" — it's a natural way of experiencing the world, and understanding it can be life-changing.

Why We Started

The Neurodiversity Service was founded by our Clinical Director, drawing on experience within NHS services and the growing demand for timely, high-quality assessment and support.

We understand that for many people, waiting for clarity is not always an option. Not knowing can be difficult, and can impact mental health, self-understanding, and day-to-day life. We created this service to offer thoughtful assessments alongside meaningful support, both during and after the process.

A Different Kind of Assessment

We wanted to move away from assessment approaches that can feel overly structured or removed from a person's lived experience. Instead, we offer assessments that are thoughtful, person-centred, and shaped around the individual.

Our assessments are done with people, not to them. We take time to understand each person's unique story, strengths, and the challenges they experience.

Our Goal

We want to help people understand themselves better and become confident self-advocates. Whether that means securing reasonable adjustments at school or work, accessing the right support, or simply having the language to describe their experiences, we aim to support that process.

Our Values

We are a friendly and supportive team who are passionate about understanding and celebrating neurodiversity. Our values shape everything we do, from how we listen to families to how we adapt our approach for each individual.

We aim to create a safe, respectful space where differences are valued, strengths are recognised, and each person feels understood.

Neuroaffirmative Practice

We celebrate neurodiversity

Our assessments are grounded in neuroaffirmative principles, recognising autism as a meaningful part of a person's identity. We focus on strengths as well as challenges, helping people and families understand the reasons behind their experiences.

Strengths-Based and Compassionate

Beyond diagnostic criteria

We look beyond diagnostic criteria to understand each person as an individual. Our clinicians explore how children and adults think, feel, and interact with the world, helping you recognise strengths, interests, and potential alongside areas where support may be helpful.

Person-Centred Approach

Adapted to individual needs

Each assessment is tailored to the individual. We take time to create a calm, comfortable environment, whether that means flexible session lengths, sensory considerations, or communication approaches that suit each person.

Integrative Team Approach

Considering multiple sources of information

Our clinicians draw on a range of professional perspectives (e.g., Clinical Psychology, Speech and Language Therapy, Occupational Therapy, Creative Therapies). We also review historical reports and gather information from other services and those who know you, to inform a well-rounded assessment.

Clear Guidance and Support

With you every step

We know that navigating assessments can feel overwhelming. We guide you through every step, explaining what to expect and how to use the results to access the right support at school, home and beyond.

Collaboration and Respect

Partners in the process

We see parents and young people as partners in the process. Your insights, experiences and observations are central to understanding the full picture. We value open communication and shared decision-making.

Commitment to Inclusion

Accessible to all families

We strive to make our service accessible to all. Regardless of how you're accessing our service, our mission is to reduce barriers and make quality assessments available to every family that needs them.

The practice

The Neurodiversity Service is an independent autism, ADHD and cognitive assessment practice for children and adults, founded in Shropshire in 2026 by James Wilson. We provide diagnostic assessment and post-diagnostic support; we do not provide therapy waiting-list services, prescribing or crisis care.

Our clinical work is led by Dr Charlie Bamford, Clinical Psychologist and Clinical Director. Charlie holds a Doctorate in Clinical Psychology and is registered with the Health and Care Professions Council (PYL37547). She previously held a senior leadership role in an NHS child autism pathway. Assessments are carried out by HCPC-registered clinicians and are informed by the NICE guidelines, with every assessment reviewed by a multidisciplinary team.

Dr Charlie Bamford in the assessment room at our Stafford clinic

Clinical Leadership

Dr Charlie Bamford, Clinical Psychologist and Clinical Director at The Neurodiversity Service

Dr Charlie Bamford

Clinical Director & Principal Clinical Psychologist

Qualifications & Registration

DClinPsychMResBScPGDipPGCertHCPC Registered

Charlie is a highly experienced Clinical Psychologist with 10 years’ experience assessing and supporting autistic children and adults. Before establishing The Neurodiversity Service, she held a senior leadership role within an NHS child autism pathway, where she managed clinical teams and helped improve assessment pathways, including reducing waiting times without compromising the quality or depth of care.

She has extensive experience leading complex assessments, particularly where autism may overlap with ADHD, mental health needs, language differences or learning needs. This enables her to make sense of nuanced presentations and ensure each assessment considers the person’s strengths, needs and lived experience.

Charlie combines clinical expertise with a calm, compassionate and highly individual approach. She takes time to understand how each person experiences the world, adapting her communication so children and adults can engage naturally and comfortably. This individual understanding is brought together with the expertise of a neurodiversity-affirming multidisciplinary team.

Beyond diagnosis, Charlie is committed to helping people understand their experiences, build confidence in their identity and advocate for the support they need. She has published multiple research articles and is currently researching the impact of post-diagnostic identity groups for autistic teenagers.

Key Credentials

  • 10 years of specialist clinical experience
  • Senior NHS autism pathway leadership
  • Extensive experience with complex presentations
  • Multidisciplinary team and service leadership
  • Published researcher
  • HCPC-registered Clinical Psychologist
The assessment room at our Stafford clinic, Dunston

Where we see people

We assess in person at our own clinic in Dunston, Stafford, and at clinical venues across the Midlands, the North West, the South West and Oxfordshire, or online anywhere in the UK. Every price is published on our pricing page, all-inclusive, with 0% payment plans available.

How we're regulated

Our regulatory position

As a diagnostic-only provider we operate outside the scope of CQC registration under CQC’s own guidance. We explain that position on why we are not CQC-registered.

Clinical governance

The clinical governance that sits behind our work is set out on clinical standards.

Company details

The Neurodiversity Service Ltd is registered in England and Wales, company number 16496089, with its registered office at Column House, 7 London Road, Shrewsbury SY2 6NN (the registered office is not a clinic).

We are registered with the Information Commissioner’s Office, registration ZB929790.

Contact: 020 4538 3482 (Monday to Friday 9am to 5pm, Saturday 9am to 1pm) or via our contact page.

Ready to talk?

Book a free 15-minute call. No pressure, no commitment — just a friendly chat to help you decide what's next.

Call us 020 4538 3482

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